Thank you for purchasing from Studylama.

Since we offer digital products (online courses and educational content), all sales are final and non-refundable.

1. No Refund Policy

Due to the nature of digital products, we do not offer refunds once a course has been purchased and accessed.

By purchasing any course on Studylama, you acknowledge and agree that:

• You have reviewed the course details before purchase
• You understand that no refunds will be provided after payment
• Access to digital content is considered as “used” once granted

2. Exceptions (If Applicable)

Refunds may only be considered under the following conditions:

• Duplicate payment made due to technical error
• Payment deducted but course access not granted

In such cases, users must contact us within 48 hours of the transaction.

3. Payment Issues & Support

If you face any issues related to payments, such as:

• Payment deducted but course not unlocked
• Transaction failed but amount deducted
• Duplicate charges

Please contact us immediately at:

📧 Email: support@studylama.com

Include:

• Transaction ID
• Registered email ID
• Screenshot or proof (if available)

We will investigate and resolve the issue as quickly as possible.

4. Refund Process (For Eligible Cases Only)

If a refund is approved under eligible conditions:

• It will be processed within 5-7 business days
• Amount will be credited to the original payment method

5. Cancellation Policy

• Orders cannot be canceled once the payment is successfully completed
• Since digital access is granted instantly, cancellation is not applicable

6. Chargebacks

We strongly discourage chargebacks.

If a chargeback is initiated without contacting us:

• Your account may be suspended
• Access to all courses may be revoked permanently

7. Contact Us

For any support or queries:

📧 Email: support@studylama.com

Last updated: [25-03-2026]